• For questions how to use the software, please browse the documentation.
• Do have a question about "expired maintenance"?
• Lost license keys of online purchases (only!) can be retrieved here.
• For any online purchase related issue (invoice, tax, email address change, etc.), please visit the shop service page.
• "99%" of inquiries we receive every day are really covered in the shop/licensing FAQ or technical FAQ.

We kindly ask for your understanding, that we are not able to support individual automation projects as we do not have your specific hardware and software setup. Customer service includes the correction of general, technical errors in the software. We do not provide programming consulting services.

Thank you for your understanding.