How may we assist you today?
Are licenses valid life-time?
Yes, licenses are valid life-time for all software versions which are released during your maintenance term.
Make sure to keep a local backup of your software installation file as we do not maintain a repository of older software versions.
Only maintenance (free updates, upgrades and new versions) expire after the end of the selected maintenance term of either one, three or five years, but you can continue to use your existing installation without expiration.
Is the license a subscription?
No, the software is no subscription but a single purchase with a one-time payment. There is not recurring payment.
Is maintenance included in the license?
Yes, a license always includes maintenance for the selected term of one, three or five years.
This ensures that you can always use the latest software. You cannot purchase a license without maintenance.
However, if maintenance is expired for your license, you can renew maintenance at discount.
What happens after the end of maintenance?
Your software installation will continue to work. However, your license key no longer works for security-critical security updates and we recommend to renew the maintenance. Returning customers get discount.
What is included in the purchase?
Your purchase includes the right to use the software, as well as updates and upgrades, which we publish within the maintenance period you have chosen.
A special feature of our offer is that it also includes all new major versions with new functions.